Yes, it’s time for the obligatory end-of-year trends blog post. Typically, these posts focus on topics such as marketing trends for the coming year. I’d like to take a slightly different approach. I’ll be looking at upcoming trends and their...

As someone who has dealt with health issues for both my parents, who are now deceased, I can attest to the import-ance of empathy in healthcare settings. However, becausemy personal experience with health issues is, fortunately, rather limited I cannot...